Return Policy

Return Policy & Product Guarantee: Your satisfaction is important to us. You may return any item that does not satisfy you within thirty (30) days of purchase. In order to receive full credit, returned items must be in sellable condition; undamaged and free from your store price tags. Shop-worn items may not be returned. Prior authorization is required – please call before returning items. No credit will be given for discontinued items. Product to be returned must be packed carefully to avoid damage. We are not able to issue credit for items damaged during return shipping due to insufficient packaging. For items returned after 30 days, we reserve the right to charge a 15% restocking fee.

Damages, Shortages and Errors: Please report all damages, shortages or items shipped in error within thirty (30) days from receipt of shipment. When calling, please have ready the invoice number and product number of item(s). We will gladly pay return shipping charges for damaged items or items shipped due to our error. To report damages due to carrier negligence please call immediately with the appropriate invoice number and UPS tracking number. Damages will be reported to UPS and they will contact you to review the claim. Please keep all labels, packing material, product and shipping carton(s) for their carrier agent to inspect.

Cancellation Policy: Please contact Customer Service to cancel your order or if you need to add or remove item(s) from your order. Orders that have shipped cannot be cancelled or adjusted.